FAQ – Directwells.com


We say what we do , We do what we say.

1.How long will we ship your orders ?

    We usually ship in 1- 2 business days and 99% at the same business day.

2. How Do we ship your orders ?

    We ship all orders with appropriate shipping carriers like UPS , FEDEX , USPS etc.

3. Are your licensed products authentic licensed  ? Yes. We respect all owners  intellectual  

    property rights and comply with international law. We purchase through appropriate

    distribution channels and licensees need to comply with international law. Our

    company is strongly against all counterfeit products.

4. Are all your products good quality ? We sell only good quality products.

5. Does your company have stocks in your facility ? Yes. We stock all our inventory in our


6.How is your return policy ? We have 30 Days satisfaction return policy. You can return 

   your orders any time in the return policy time frame without questions. We will immediately refund your

   purchase full . There is no restocking fee or hidden fee.

7.Why does your website sell much lower price than on other marketplace like Amazon , Walmart or Ebay ?

   Because we do not have to pay very high subscription fee , selling fee , pick and pack fee etc. We can cut the above cost when you buy from our website.